How do I request reimbursement?
We want to make it as easy as possible for you to make withdrawals. Your employer hired FlexBank to help them follow all of the IRS rules. So, in order to process your request, we need the information required to make sure your request is for an allowable expense. Itemized receipts must say who, what, […]
How long will it take to make a withdrawal?
Reimbursement requests are processed on a daily basis. It will generally take one day plus mailing time or two business days for direct deposit into a checking account.
When can I submit requests to withdraw money from my account?
You may request reimbursement at any time. However, many participants accumulate a number of bills and submit them all at once.
Do I have to submit all requests for reimbursement before the end of the plan year to cash out my account?
No. You have up to 90 days after the end of the plan year to make requests for reimbursement.
What receipts do I need to send FlexBank?
Rx For prescription drugs, submit a copy of the tag (showing the cost, medication, date of service, and the patient name) attached to the prescription bag. Office visits For doctor office visits or other professional providers, submit a copy of the doctor’s receipt showing the date of service, the patient’s name, preprinted provider information, the treatment […]
Can you directly deposit my money into my personal bank account?
It’s up to you. You may receive your reimbursement via check or direct deposit. Some employers may require FlexBank reimburse you via direct deposit, similar to requiring direct deposit for payroll.